Close
Refunds, Terms and Conditions

We glide rain or shine! Ponchos are provided when it rains. In the event of extreme, inclement weather, as predicted by the National Weather Forecast Service, rain checks or rescheduling options are available. We require a minimum of 36 hours advance notice, of your tour’s departure time, for all cancellations and rescheduling (unless canceled by ACGT).

Any tour that is canceled less than 36 hours prior to scheduled departure time is non-refundable and non-transferable. All cancellations must be made either in person or with a customer service representative over the phone. E-mails and voice messages will not be accepted. All cancellations are subject to an 8% processing cancellation fee (unless canceled by ACGT). All contracted private and group tours please defer to your contract for your agreed terms and conditions.

Tours must depart at their scheduled departure time. Guests who do not arrive at least 15 minutes before the scheduled departure time will not be able to participate and forfeit their payment.

Those persons who are under the influence of drugs or alcohol are not permitted to participate and a refund will not be issued. All participants must be at least 12 years old, WEIGHT MORE THEN 100 LBS and less than 260 LBS in accordance with manufacturer recommendations. An adult must accompany anyone under the age of 18 years old. Participants must be able to stand for extended periods of time. All participants must be able to ascend a flight of stairs without assistance. Pregnant women are prohibited from participating in this activity.

Any reservation of 6 or more will be charged a gratuity of 15% upon arrival. Any group of 8 or more that desires to glide together is considered a private tour and is subject to a private tour service charge and gratuity. Please refer to all FAQ's for further stipulations and recommendations.

In the event of park festivals or races, construction, and the like, tours will be adjusted for safety and quality.

We do require all participants sign waivers and release forms absolving ACGT, LLC, all employees of ACGT from any and all litigant and responsibility for any and all injury or damages as you glide at their own risk. Those who refuse to completely fill and sign a release form will not be able to participate and will not be granted a refund. We do provide training and practice.

Close

Absolutely Chicago Segway Tours LLC is committed to protecting the privacy and security of visitors to our website. Outlined below is our online privacy policy for information collected through our website and email lists.

Resale or disclosure of information to third parties:
We do not share or otherwise disclose any personal information, including your name, address or email addresses with other organizations. Only ACST''s staff and our authorized agents have access to personally identifiable information provided by visitors to our site.

Security:
We use industry-standard encryption technologies when transferring and receiving financial data from our site. In addition, we have appropriate security measures in place in our physical facilities to protect against the loss or misuse of information at our site that we have collected from you.

Close
Parking Directions

Parking is available at the Millenium Garages via the East Monroe St. entrance, located at 5 S. Columbus Drive.

From the South, enter the garage on the right side of S. Columbus. Take the immediate left upon entering the garage. Proceed through the gate, and follow the Orange Segway Tour signs. MAKE SURE TO PARK AS FAR NORTH AS POSSIBLE. Follow signs for the "Randolph Street Pedestrian Exit" to the elevators. Take the elevators to the ground level and then walk two blocks east on Randolph St. Do NOT stop at the McDonald's bike center, we are one block further east. Look for the ORANGE signs!

From the North, enter the garage on the right side of S. Columbus. Take an imediate right upon entering the garage. Proceed through the gate, and follow the Orange Segway Tour signs. MAKE SURE TO PARK AS FAR NORTH AS POSSIBLE. Follow signs for the "Randolph Street Pedestrian Exit" to the elevators. Take the elevators to the ground level and then walk two blocks east on Randolph St. Do NOT stop at the McDonald's bike center, we are one block further east. Look for the ORANGE signs!

>>Google Maps
Close
Walking Directions

Walking Directions: We are located 3 blocks east of Michigan Avenue on the south side of East Randolph Street in the lower level of the short building which is built into the hill on the North end of Grant Park. 337 East Randolph Street. Look for our orange Absolutely Chicago Segway Tours signs.

Haunted Halloween Tour

This Haunted Halloween Tour is the first of its kind in Chicago. Our Ghoulish Guides will be your ghost hunters on this guided segway tour. They will escort you to the most mysteriously haunted locations in Downtown Chicago while relating the stories of Chicago's Haunted Hotels, houses, ghosts, murders, and gruesome disasters. Eerily we will creep through the shadows and darkness of the park to the sites that have claimed the lives of many tortured souls, places where paranormal experiences have been shared, where lingering spirits have appeared in the air.

This extraordinary Chicago Haunted Ghost Tour will visit the sites of Haunted Fort Dearborn, the Iroquois Theatre disaster, the Morgue on State, the Dead Alley, and the past home of Al Capone's haunted yacht. Some say that the sounds of screaming can still be heard. We have more haunted places and stories to share, so come along and glide with us ... if you dare.

In the interest of safety, this is a fun tour.

Cancellation/Rain check policy
We offer a 100% refund if you cancel 48 hours (or more) in advance of your scheduled departure. Cancellations are handled by phone at 312-552-5100. All tours cancelled less than 48 hours are subject to a cancellation fee. All tours canceled within 24 hours of scheduled departure are non-refundable. We do offer rescheduling options. If you fail to notify us of a cancellation, there is a 100% charge, with no rescheduling option.

We operate rain or shine. However, if we cancel a tour due to extreme inclement weather you will receive a 100% refund.

Age and Weight Parameters
Riding a Segway is safe, once you've gone through our orientation. However, we do require that all riders be at least 14 years of age. All riders under the age of 18 must be accompanied by an adult.

In order to assure our riders' safety, there is a minimum weight requirement of 100 pounds. The maximum recommended weight limit as specified by the manufacturer, Segway, LLC, is 260 pounds. In order to ride, your weight must fall in this range.

Limitations and Restrictions
Anyone under the influence of alcohol or drugs is prohibited from riding and will not receive a refund. It is not recommended that pregnant women and any person with health restrictions, seizure disorders, or intolerance or sensitivity to extreme heat and sun participate in this activity. Riders must be capable of standing for extended periods of time.

To make your reservations call 312-552-5100. Please arrive 15 minutes before your scheduled tour. We start promptly at the time noted.

Requirements
All participants are required to wear protective helmets at all times and sign waiver and release forms prior to departure.


Find all the best haunted houses at hauntworld.com

haunted illinois haunted house chicago

Maps and Directions

Google map of Directions to Absolutely Chicago Segway© Tours
Our Blog

buy segway