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Refunds, Terms and Conditions

We glide rain or shine! Ponchos are provided when it rains. In the event of extreme, inclement weather, as predicted by the National Weather Forecast Service, rain checks or rescheduling options are available. We require a minimum of 36 hours advance notice, of your tour’s departure time, for all cancellations and rescheduling (unless canceled by ACGT).

Any tour that is canceled less than 36 hours prior to scheduled departure time is non-refundable and non-transferable. All cancellations must be made either in person or with a customer service representative over the phone. E-mails and voice messages will not be accepted. All cancellations are subject to an 8% processing cancellation fee (unless canceled by ACGT). All contracted private and group tours please defer to your contract for your agreed terms and conditions.

Tours must depart at their scheduled departure time. Guests who do not arrive at least 15 minutes before the scheduled departure time will not be able to participate and forfeit their payment.

Those persons who are under the influence of drugs or alcohol are not permitted to participate and a refund will not be issued. All participants must be at least 12 years old, WEIGHT MORE THEN 100 LBS and less than 260 LBS in accordance with manufacturer recommendations. An adult must accompany anyone under the age of 18 years old. Participants must be able to stand for extended periods of time. All participants must be able to ascend a flight of stairs without assistance. Pregnant women are prohibited from participating in this activity.

Any reservation of 6 or more will be charged a gratuity of 15% upon arrival. Any group of 8 or more that desires to glide together is considered a private tour and is subject to a private tour service charge and gratuity. Please refer to all FAQ's for further stipulations and recommendations.

In the event of park festivals or races, construction, and the like, tours will be adjusted for safety and quality.

We do require all participants sign waivers and release forms absolving ACGT, LLC, all employees of ACGT from any and all litigant and responsibility for any and all injury or damages as you glide at their own risk. Those who refuse to completely fill and sign a release form will not be able to participate and will not be granted a refund. We do provide training and practice.

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Absolutely Chicago Segway Tours LLC is committed to protecting the privacy and security of visitors to our website. Outlined below is our online privacy policy for information collected through our website and email lists.

Resale or disclosure of information to third parties:
We do not share or otherwise disclose any personal information, including your name, address or email addresses with other organizations. Only ACST''s staff and our authorized agents have access to personally identifiable information provided by visitors to our site.

Security:
We use industry-standard encryption technologies when transferring and receiving financial data from our site. In addition, we have appropriate security measures in place in our physical facilities to protect against the loss or misuse of information at our site that we have collected from you.

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Parking Directions

Parking is available at the Millenium Garages via the East Monroe St. entrance, located at 5 S. Columbus Drive.

From the South, enter the garage on the right side of S. Columbus. Take the immediate left upon entering the garage. Proceed through the gate, and follow the Orange Segway Tour signs. MAKE SURE TO PARK AS FAR NORTH AS POSSIBLE. Follow signs for the "Randolph Street Pedestrian Exit" to the elevators. Take the elevators to the ground level and then walk two blocks east on Randolph St. Do NOT stop at the McDonald's bike center, we are one block further east. Look for the ORANGE signs!

From the North, enter the garage on the right side of S. Columbus. Take an imediate right upon entering the garage. Proceed through the gate, and follow the Orange Segway Tour signs. MAKE SURE TO PARK AS FAR NORTH AS POSSIBLE. Follow signs for the "Randolph Street Pedestrian Exit" to the elevators. Take the elevators to the ground level and then walk two blocks east on Randolph St. Do NOT stop at the McDonald's bike center, we are one block further east. Look for the ORANGE signs!

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Walking Directions

Walking Directions: We are located 3 blocks east of Michigan Avenue on the south side of East Randolph Street in the lower level of the short building which is built into the hill on the North end of Grant Park. 337 East Randolph Street. Look for our orange Absolutely Chicago Segway Tours signs.



*November and December ONLINE SPECIALS!



Gift Certificates

Segway Tour Gift Certificate 15% OFF

Get the Gift that anyone can enjoy, an awesome Segway Adventure. This holiday season we are offering 15% off the dollar value of any gift certificate purchased between November 8th and December 31st. Purchases must be made over the phone. Call (312) 552-5100 to order your gift certificate now. You choose the gift value and they choose when and which tour. Our gift certificates are easy to use and perfect for anyone looking to experience the amazing sights Chicago has to offer. Absolutely Chicago Segway Tours is the most fun you can give on two wheels!

Holiday Lights Tour

2 Hour Specialty Segway Tour for only $65.00 $54.95*

Early Bird Special. Be the first to book a Holiday Lights tour departing Wednesday, Thursday or Sunday nights and receive 10 dollars off! The first 6 tickets for this Holiday Spectacular tour ordered online are available at a $10 discount. Offer is only available online for tours departing November 30th - December 15th. Don’t miss out – be one of the first 6! This discount cannot be combined with any other offer.

Lakefront Museum Campus Tours

2 Hour Segway Tour for only $63.00 $52.95*

Early Bird Special! Be the first to book our 2:30pm 2 hour Lakefront Museum Campus Tour and receive $10.00 off! The first 8 tickets sold on-line are available for the biggest discount we offer. Only available on-line and valid for tours departing every day of the week excluding Saturdays, Holidays, and the weekend after Thanksgiving. Hurry, those first 8 tickets go fast. This offer is only valid for tours departing before December 22nd. This discount cannot be combined with any other offer.

INTRODUCING
Exclusive Santa Experience!

Coming soon is our once in a lifetime meet and greet with Santa! Kids of all ages will enjoy gathering around to hear Santa read a special story, sing carols, and receive a special gift from Santa, himself. Of course, no visit would be complete without a photo with Santa. He will guide the group into Millennium Park to the beautifully decorated Millennium Park tree to capture those wonderful memories. This 1 ½ hour visit is limited to small groups so you are sure to enjoy this special time with your children or grandchildren! Book online or call for special pricing!

Remember, we glide rain or shine!

*These offers do not apply to groups of 8 or more. Groups of 8 or more are considered private tours, and additional charges will be incurred upon arrival. Groups of 6 or more will be charge gratuity of 10%. Please call the office at 312-552-5100 for additional details.
These deals are only available online. Cannot be combined with any other offer. Cannot be combined with any coupon code and payment will be adjusted to the correct price if one is used.

** Blackout dates such as(but not limited to) holiday weekends, festivals and special events apply. We require a minimum of 2 people to depart on Lakefront Tours and a minimum of 3 people for all other tours We reserve the right to cancel tours and/or reschedule when the minimum number of participants is not met.



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