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Refunds, Terms and Conditions

We glide rain or shine! Ponchos are provided when it rains. In the event of extreme, inclement weather, as predicted by the National Weather Forecast Service, rain checks or rescheduling options are available. We require a minimum of 36 hours advance notice, of your tour’s departure time, for all cancellations and rescheduling (unless canceled by ACGT).

Any tour that is canceled less than 36 hours prior to scheduled departure time is non-refundable and non-transferable. All cancellations must be made either in person or with a customer service representative over the phone. E-mails and voice messages will not be accepted. All cancellations are subject to an 8% processing cancellation fee (unless canceled by ACGT). All contracted private and group tours please defer to your contract for your agreed terms and conditions.

Tours must depart at their scheduled departure time. Guests who do not arrive at least 15 minutes before the scheduled departure time will not be able to participate and forfeit their payment.

Those persons who are under the influence of drugs or alcohol are not permitted to participate and a refund will not be issued. All participants must be at least 12 years old, WEIGHT MORE THEN 100 LBS and less than 260 LBS in accordance with manufacturer recommendations. An adult must accompany anyone under the age of 18 years old. Participants must be able to stand for extended periods of time. All participants must be able to ascend a flight of stairs without assistance. Pregnant women are prohibited from participating in this activity.

Any reservation of 6 or more will be charged a gratuity of 15% upon arrival. Any group of 8 or more that desires to glide together is considered a private tour and is subject to a private tour service charge and gratuity. Please refer to all FAQ's for further stipulations and recommendations.

In the event of park festivals or races, construction, and the like, tours will be adjusted for safety and quality.

We do require all participants sign waivers and release forms absolving ACGT, LLC, all employees of ACGT from any and all litigant and responsibility for any and all injury or damages as you glide at their own risk. Those who refuse to completely fill and sign a release form will not be able to participate and will not be granted a refund. We do provide training and practice.

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Absolutely Chicago Segway Tours LLC is committed to protecting the privacy and security of visitors to our website. Outlined below is our online privacy policy for information collected through our website and email lists.

Resale or disclosure of information to third parties:
We do not share or otherwise disclose any personal information, including your name, address or email addresses with other organizations. Only ACST''s staff and our authorized agents have access to personally identifiable information provided by visitors to our site.

Security:
We use industry-standard encryption technologies when transferring and receiving financial data from our site. In addition, we have appropriate security measures in place in our physical facilities to protect against the loss or misuse of information at our site that we have collected from you.

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Parking Directions

Parking is available at the Millenium Garages via the East Monroe St. entrance, located at 5 S. Columbus Drive.

From the South, enter the garage on the right side of S. Columbus. Take the immediate left upon entering the garage. Proceed through the gate, and follow the Orange Segway Tour signs. MAKE SURE TO PARK AS FAR NORTH AS POSSIBLE. Follow signs for the "Randolph Street Pedestrian Exit" to the elevators. Take the elevators to the ground level and then walk two blocks east on Randolph St. Do NOT stop at the McDonald's bike center, we are one block further east. Look for the ORANGE signs!

From the North, enter the garage on the right side of S. Columbus. Take an imediate right upon entering the garage. Proceed through the gate, and follow the Orange Segway Tour signs. MAKE SURE TO PARK AS FAR NORTH AS POSSIBLE. Follow signs for the "Randolph Street Pedestrian Exit" to the elevators. Take the elevators to the ground level and then walk two blocks east on Randolph St. Do NOT stop at the McDonald's bike center, we are one block further east. Look for the ORANGE signs!

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Walking Directions

Walking Directions: We are located 3 blocks east of Michigan Avenue on the south side of East Randolph Street in the lower level of the short building which is built into the hill on the North end of Grant Park. 337 East Randolph Street. Look for our orange Absolutely Chicago Segway Tours signs.

Team Building Activities

The Chicago Agora

Looking for unique and fun team building ideas to strengthen relationships among team members? Try one of our Chicago Segway team building activities! Sometimes motivating team members is a challenge. Our Segway tours are a great way to boost morale and build stronger bonds between employees or work teams, students, youth groups, teens, church groups, sports teams, or corporate client groups.

We can accommodate small or large groups. With a long history in the hospitality industry, we’ve got the experience to customize your team’s tour and other related activities. Based on your goals, we’ll provide some ideas and let you select the program that works best for your group. For example, we offer a scavenger hunt team building activity or trivia contests for a little fun rivalry among team members. You can even have your group run the gauntlet through our obstacle course! The bottom line is that we’re happy to tailor a program to fit your desires.

Chicago Art Institute

If you are looking for something less structured like a relaxing morning or afternoon outdoor outing, one of our many standard tours might be the right fit. We feature the Art and Architecture Tour, Museum Campus-Lakefront Tour, Fireworks Tour, or a Haunted Tour, for the late evening adventurers.

Chicago Group Segway Tours

All team building activities and tours are appropriate for teens and adults, and they’re ideal for work teams, students, youth groups, church groups, sports teams and corporate clients. Let us help you build the ultimate outdoor Chicago team building experience!

Segways are safe to ride and easy to learn. We begin all tours with a brief safety video before moving to our training ground where each participant will be trained by our Segway Certified Tour guides. Each guest will receive a Segway I2 Human Transporter and a helmet. Feel free to call 312-552-5100, and our planners will work with you to create an experience to remember!

Give us a call at 312-552-5100 for more information.

Maps and Directions

Google map of Directions to Absolutely Chicago Segway© Tours
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