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Refunds, Terms and Conditions

We glide rain or shine! Ponchos are provided when it rains. In the event of extreme, inclement weather, as predicted by the National Weather Forecast Service, rain checks or rescheduling options are available. We require a minimum of 36 hours advance notice, of your tour’s departure time, for all cancellations and rescheduling (unless canceled by ACGT).

Any tour that is canceled less than 36 hours prior to scheduled departure time is non-refundable and non-transferable. All cancellations must be made either in person or with a customer service representative over the phone. E-mails and voice messages will not be accepted. All cancellations are subject to an 8% processing cancellation fee (unless canceled by ACGT). All contracted private and group tours please defer to your contract for your agreed terms and conditions.

Tours must depart at their scheduled departure time. Guests who do not arrive at least 15 minutes before the scheduled departure time will not be able to participate and forfeit their payment.

Those persons who are under the influence of drugs or alcohol are not permitted to participate and a refund will not be issued. All participants must be at least 12 years old, WEIGHT MORE THEN 100 LBS and less than 260 LBS in accordance with manufacturer recommendations. An adult must accompany anyone under the age of 18 years old. Participants must be able to stand for extended periods of time. All participants must be able to ascend a flight of stairs without assistance. Pregnant women are prohibited from participating in this activity.

Any reservation of 6 or more will be charged a gratuity of 15% upon arrival. Any group of 8 or more that desires to glide together is considered a private tour and is subject to a private tour service charge and gratuity. Please refer to all FAQ's for further stipulations and recommendations.

In the event of park festivals or races, construction, and the like, tours will be adjusted for safety and quality.

We do require all participants sign waivers and release forms absolving ACGT, LLC, all employees of ACGT from any and all litigant and responsibility for any and all injury or damages as you glide at their own risk. Those who refuse to completely fill and sign a release form will not be able to participate and will not be granted a refund. We do provide training and practice.

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Parking Directions

The entrance to our section of Millennium Garage is found only from Columbus Drive. Please do not enter on Michigan Avenue as that is a different garage and the vouchers which we offer are not valid. Once in the garage proceed west to the Millennium Park side of the garage. Then once past the entrance gates turn left, heading south to Monroe Street. Park on level 2. Please follow the orange Absolutely Chicago Segway Tour signs. We are located in the lobby of level 2 of the garage.

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Walking Directions

We are located at 238 E. Monroe Street. Please enter the SE entrance to Excelon Pavilion (large white structure) of Millennium Park. It is between Michigan Ave. and Columbus Drive, on the north side of E. Monroe. Once at the entrance look for our orange Absolutely Chicago Segway tour signs and follow the arrow. Enter the elevator and proceed to the lobby of level 2. (Our signs are not visible until you are in front of the entrance.)

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Absolutely Chicago Segway Tours LLC is committed to protecting the privacy and security of visitors to our website. Outlined below is our online privacy policy for information collected through our website and email lists.

Resale or disclosure of information to third parties:
We do not share or otherwise disclose any personal information, including your name, address or email addresses with other organizations. Only ACST''s staff and our authorized agents have access to personally identifiable information provided by visitors to our site.

Security:
We use industry-standard encryption technologies when transferring and receiving financial data from our site. In addition, we have appropriate security measures in place in our physical facilities to protect against the loss or misuse of information at our site that we have collected from you.

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For a great way to see Chicago’s top attractions, try a Chicago Segway® PT tour! Sightseeing on a Segway is fun, unique, and exhilarating. Segways are safe and very easy to learn. If you can stand, you can ride! These self-balancing machines do the work for you. Explore Chicago by day or night with our friendly tour guides and your very own Chicago chariot on two wheels.

You’ll glide effortlessly as you enjoy views of Chicago’s beautiful lakefront, parks, and skyline. Capture your memories with great photographs on our Chicago Segway sightseeing tours. Options include our Museum and Lakefront Tour, Art & Architecture Tour, Fireworks Tour, Gangster Tour, Haunted Tour, and private tours. Join us on one of our unique, picturesque tours of Chicago. You’ll Absolutely love it!

Glide through Grant Park on Chicago’s most popular Segway tour!

Cruise along the Riverwalk on an Architectural Segway Tour!

Explore Chicago’s Architecture from Art Deco to Beaux Arts!

Enjoy Chicago’s Summer Fireworks show on a Segway!

Travel back in time on a Segway tour with ghost stories!

Take a majestic Chicago skyline tour at night!

Travel on a shorter Segway ride!

Learn about our fully customizable Segway adventures!

Learn about our private tours through the beaches, mansions, and parks of the Northside!

Learn about our private tour of Chicago’s legendary crime bosses!

Learn about our group scavenger hunts for team building and bonding!

Learn about our fun and educational student and youth group tours!

Follow our ghoulish guides on this seasonal Halloween ghost tour!

Spread the holiday cheer during our festive Chicago winter!

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Google map of Directions to Absolutely Chicago Segway© Tours
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